North America Support
Troubleshooting
There are a lot of tips and tricks for assessing what's with your printer, and we're here to help. There are diagnostics tools built into your printer itself, as well as external options you can use.
- Unknown Build Plate Type
- Reseating the Rewinder Cables (MS)
- Line_NR Error
- Where Do I Find My Printer's Log Files?
- Why Isn't My Active Leveling Working?
- I Replaced the Display...and Now It Doesn't Work
- I Replaced the Electronics Board and Now Something Else Doesn't Work
- I Installed the Extrusion Upgrade Kit--Now My Printer Doesn't Work
- My Printer Ran Out of Filament
- Reseating the Printhead Cable (Ultimaker 3 Series)
- The Printhead Doesn't Home Correctly
- Checking Your Machine with Pronterface
- My Printer Stopped Working After a Firmware Update
- Atomic Cleaning Method